📦 Delivery & Order Tracking

We pride ourselves on ensuring reliable, secure and tracked shipping for each of your orders.

📦 Estimated delivery times:

• 🇫🇷 France, 🇧🇪 Belgium, 🇨🇭 Switzerland, 🇱🇺 Luxembourg: 10 to 12 business days

• 🇨🇦 Canada: 7 to 10 business days

• 🌍 Rest of the world: 10 to 15 business days

These timeframes include order processing, preparation, and then delivery to your address.

🔎 Order tracking

As soon as your order is shipped, an automated email containing your tracking number will be sent to you.

The tracking can sometimes take 24 to 72 hours to become fully active — this is perfectly normal.

ℹ️ Important information

• If tracking appears temporarily inactive or in prolonged transit, your package continues to be delivered normally.

• No action is required on your part while the package is being delivered.

💬 Customer Service

Our team remains available for any questions regarding your order or delivery.

We invite you to contact us only after the period indicated above if your package has not yet arrived.

Thank you for your trust 🤍